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B.6 Feedbacks

The Feedback / Support page allows parents to send messages, questions, or suggestions directly to the Homework-Buddy in-house team. This serves as a primary communication channel between parents and the platform's operators.

Submitting Feedback

Parents can compose and submit a new message via a form containing the following fields:

  • Subject: A brief title or topic of the message.
  • Category: The type of submission (e.g., Question, Bug Report, Suggestion, Other).
  • Message: The main body of the feedback or inquiry.

Once submitted, the message will be reviewed by the Homework Buddy staff, who may respond accordingly. The response would then be available when viewing the message details.Email.

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Image B.6.1 Create Feedback Page

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Image B.6.2 Feedback Page with Dummy Data

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Image B.6.1 After Submitting Feedback Page

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